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Quality

 

Since long time Romeo Cobalchini S.r.l. has got in force a Service Quality Management having means and resources appropriate to ensure the quality of the production and service. Since 2007 the Quality System Management has acquired the certification UNI EN ISO 9001:2000, lately updated according to UNI EN ISO 9001:2015.

 

The Quality system fulfils the following main tasks:

ensures the necessary controls of the incoming goods, controls and checks during the production and on finished product;

provides the possibility to carry out certain checks on demand;

constantly monitors the targets set for assessing the level of service to the customer;

it takes account of the evaluation and suggestions that customers make us by filling the "Questionnaire Customer Satisfaction";

manages promptly any reports of non-conformity;

coordinates and monitors corrective and/or improvement actions;

 ensures that the level of training of its employees is appropriate and updated;.

 

The Quality Department is equipped with a metrology lab and measuring instruments of adequate to carry out:

measures of length;

pressure measurements;

hardness measurements;

roughness measuring;

analysis with profile projector;

measurements of the characteristics of springs by means of a dedicated dynamometer;

metallographic investigations on sectioned parts.

Also ensures that all of the tools used in the company are maintained in good condition and correctly calibrated.

Contacts
Romeo Cobalchini Srl
Via Enrico Fermi, 21
20019 Settimo Milanese (MI)
Tel. +39 02.3284812
Fax +39 02.3284796
info@romeocobalchini.it
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